Why Patients Want Their Doctors to Embrace Digital Communication?

With the increased use of the internet and advancement in technology, you would think that medical practices now make use of improved digital communication methods. That administrative staff knows how to send text message appointment reminders and also use appointment reminder systems in the day-to-day operations. However, this is not the case in a larger percentage of medical practices across the country. This has had an impact on the quality and frequency of communication with patients. Patients (both prospective and current) would like to communicate easily and more frequently with the doctor. They have questions to ask and matters on which to seek clarification. There is a call for doctors to digitize their healthcare facilities. In this article, we outline the different reasons that should encourage doctors to take upon this new role. A change in preferences and tastes Is there anyone in this current day and age who doesn’t own a smartphone or device? Well, there might be some but the percentage is in the single digits. Even those in the more rural parts of this country have and use smartphones. Under that, the public, and therefore patients, can be easily reached through their smart devices. Medical facilities should overhaul the system and use digital channels. The use of digital channels will also reach out to the more influential millennial who prefer the use of texts and emails over phone calls. Research has been done over the years on… Read more “Why Patients Want Their Doctors to Embrace Digital Communication?”